Guests are encouraged to safeguard their phones, monies and other personal properties. Guests are advised to lodge their personal properties with our management as we are not liable for any personal property loss
To complete your return, we require a receipt or proof of purchase.
Refund will be made to guests who cancel 72 hours prior to their arrival. There will be zero refund for no show guests or guests who chose wrong bunk space.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {damachigozie@yahoo.com}. or info@damasusofzionltd.com
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact us at info@damasusofzionltd.com for questions related to refunds and returns.
We strive to create a home away from home, reflecting the values of hospitality, integrity, and service excellence.
